General

What is the condition of the device that I am purchasing?

Our devices are graded based on their appearance and functionality. You can read our full grading guide by clicking the button below.

What is the warranty included with my device purchase?

Trend Tech offers a warranty against manufacturing defects reported within the warranty period. Damage due to user error, normal wear, or unreported shipping issues is not covered. Report issues promptly via the website for free collection and inspection, leading to repair, replacement, or credit. Sealed items may have manufacturer warranties.

Full policy details can be found below.

How long will it take for me to receive my device?

Trend Tech ships nationwide in South Africa using The Courier Guy. Standard shipping is R130. Orders are processed within 1-2 business days, and tracking is provided. Ensure accurate delivery details as deliveries occur weekdays 8 AM-5 PM.

Read our full shipping policy below.

After Sales

Can I SELL previously bought tech back to Trend Tech?

Yes, we buy tech aswell whether it was bought from us or not!

Where can I post/interact with Trend Tech?

Website: For support requests, warranty claims, and order inquiries, please use the contact forms or return request features available on our website.

Email: You can reach our customer support team via email at trendtechsa@outlook.com.

Social Media: Instagram: @TrendTechZA for updates, promotions, and community interaction.

Please note: For formal support requests and warranty claims, using the website contact forms or email is the most efficient method.

How can I tell my friends about Trend Tech?

Share our website: Send them the link to our online store: www.trendtechsa.co.za.

Refer them to our social media: Encourage them to follow us on Instagram @TrendTechZA.

Word of mouth: Tell them about your positive experiences with our products and services.

Share product links: If you find a specific product they might like, send them the direct link.

Leave reviews: Positive reviews on our website or social media help others discover us.

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